CONTACT BESTORDERFLOW:
Monday-Friday 8 AM - 5 PM Pacific Time
OFF: Saturday - off, and Sunday - off.
The primary way to connect to the BestOrderFlow Administrator is by sending a direct private message to the BOF Admin on our Discord link. Our Telegram group is for information exchange only and does not provide support from the Administrator.
- Free support, gratitude - $20 or $50
- Paid Support Level 1 - $129 - without access to your computer
- Paid Support Level 2 - $250 - with access to your computer
BOF SUPPORT IS FREE ON A SIMPLE CONDITION:
BestOrderFlow (BOF) provides free support only if you have a "CLEAN" NinjaTrader platform installation. A "Clean" NinjaTrader platform installation refers to:
- NT8 installation that is not installed over a previous version of NinjaTrader with other indicators
- Does not contain any previously installed third-party indicators.
PAID SUPPORT CONDITIONS:
You decide to install BOF indicators on the NinjaTrader platform, which include other third-party indicators from third-party developers. Your NT8 installation is not clean of other installed indicators.
In that case, you should be responsible for spending extra time correctly installing the BOF indicators.
You must
- Read every single article in this User Guide in order
- Remove duplicate files yourself,
- Be ready to fix any errors on the Error list if they happen.
- Go over the Troubleshooting Checklist to resolve any problems and errors
- Get ready for support by following Preparation Steps for Support
PAID SUPPORT LEVEL 1:
If you followed all our instructions and are not able to solve errors or problems during installation on the platform with other indicators and scripts, please request Paid Support level 1 for $129
PAID SUPPORT LEVEL 2
You can elevate Support to Level 2 ($250) to handle complex errors with access to your computer by our technicians.
To qualify for FREE Support folow steps for CLEAN NT8 installation